Returns & Exchanges
At Red Aspen, we want you to love your beauty products, which is why we offer a 30-day satisfaction guarantee on all eligible items. If you are not completely satisfied with your purchase, we are here to help you with a seamless return or exchange process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Pack Your Items
Securely place your items in their original packaging and attach the return shipping label to the outside of the box or mailer.
Ship and Refund
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing